Ivoclar Smile FAQ | Ivoclar

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FAQ - Ivoclar Smile

Your questions – our answers.

Using the app

What purpose does Ivoclar Smile serve?

What is the difference between the basic and advanced version of the app?

How can I use Ivoclar Smile effectively?

What should I do if the quality of the picture is not good enough?

How does the app work?

Can I use Ivoclar Smile to identify the tooth shade or tooth shape?

Can I use an OptraGate on the patient when taking the picture?

Can I take pictures if the patient wears fixed braces?

How should I best present the result?

Which tooth libraries are available in Ivoclar Smile?

Saving and Sharing Content

Can photos be exported and shared?

Can videos be exported and shared?

Can I save the preview?

Can I share the file with the lab to improve the flow of communication?

Can I import files to the Ivoclar Smile application?

Using the app on several devices

Can I use Ivoclar Smile on several devices?

Can I use Apple's Family Sharing service to share the app with people / staff members who have a different Apple ID?

Hardware

What hardware or device is required to run Ivoclar Smile?

Can I use the app on my Android device?

Is it possible to run the app on a different tablet or smart phone than an iPad or iPhone (Apple)?

Can I use Ivoclar Smile on my MacBook (Apple) or my Windows Computer?

Purchase Process, Payment, Subscription

In which countries is the Ivoclar Smile app available?

How is the app installed?

How is the app purchased?