Report

Get your personal Programat usage report

Report

Free report for your device

Modern. Intuitive. Smart. The next level of furnace design has arrived with the second generation of the Programat press and ceramic furnaces. They come with a major new feature: IoT connectivity. The Programat furnaces of the G2 series couple IoT connectivity with an additional benefit: reports. Sign up to our reporting service and receive a monthly personal usage report for your furnace free of charge.

Register here

Your benefits at a glance:

Informative

Monthly report on your software version, operating hours, firing hours, vacuum hours, remaining life of the heating components and date of the last calibration.

Supportive

Clearly structured graphs on furnace usage, measured in firing cycles, vacuum progression and the proportion of each type of material used during the period of the report.

Proactive

Timely recommendations for maintenance and repair work.

Safe

Encrypted transmission and secure storage of your data on one of Ivoclar‘s own servers to ensure protection from access by unauthorized third parties.

Personalized

Individual customer account to enable you to manage your devices and services efficiently and clarify directly any questions you may have.

Register your device quickly and easily

It takes only 3 easy steps to register your second-generation Programat furnace and sign up to receiving your free reports. Simply follow the step-by-step instructions below. If you already have registered your Programat furnace, you can subscribe to receiving your reports straight away.

Please observe our Data Protection Statement for machine data at www.ivoclar.com/DPSMD

First step: Connect your device to the internet

Make sure your device is connected to the internet. A stable connection is required for uninterrupted data transmission. This is essential for receiving a complete report.

Second step: Create a customer account and register your device

Note: If you already have a customer account, please log in to register your device.

Go to mydevice.ivoclar.com and select your country and preferred language. Then follow the instructions.

To complete the registration, you will need to provide your contact details, information about your laboratory or your practice and the serial number of the device you are registering. You can find the serial number on the back of your device.

Third step: Sign up to receiving reports

Subscribe to receiving your free reports by agreeing to the Terms of Use of our basic IoT services with a single click.  After you have successfully completed your registration, we will confirm your details within 48 hours electronically. Once you have received our confirmation, you can log in via your personal customer account and access all your data and services.

Service and support

If you need help with your registration, please contact us. We are here to help.